Nothing too fancy — just the basics that keep my chair running on time for every client. Have a read so we're on the same page before your visit.
Everything books through my online portal. A non-refundable deposit holds your spot and gets applied straight to your total at checkout — so it's not lost, just locked in.
Life happens — I get it. Just give me 24 hours' notice and we'll find a new time, no stress. Less than that, and unfortunately the deposit can't roll over (it's tight scheduling).
15-minute grace window, no questions asked. After that, we might need to shorten the service or reschedule so the next client doesn't get bumped. Heads up = appreciated.
Final balance is paid at the end of your appointment. I take all the usual stuff — pick whatever's easiest for you.
Coming in prepped saves us time and gets us straight to the good stuff. Quick notes depending on what you booked:
The studio is small and calm on purpose. Kids welcome for their own appointments (parent should be present) — but additional guests can't wait inside during your visit.
I love sharing fresh work on Instagram and TikTok, but I always ask before posting. Hair-only or back-of-head shots are fine if you don't want your face out there. You can opt out anytime.
Tell me before you leave the studio — I'd rather fix it right then than have you wonder later. Adjustments past 48 hours usually need a new appointment (sorry, locs settle fast!).
These aren't here to be strict — they're here so every client gets the calm, focused appointment they deserve. If something's confusing or you have a special situation, just text me. We'll figure it out.
If something's unclear, send a quick text or DM. I'm happy to walk through your service ahead of time.